Trouble Accessing SureLC, Emails

Published: Mon, 09/10/12

Hi ,

The nationwide domain service (DNS), Godaddy went down today to a hacker's attack. This affected up to 52 million domains registered and/or hosted by this service.


http://edition.cnn.com/2012/09/10/tech/web/go-daddy-outage/index.html


SureLC and our mail server are affected sites serviced by GoDaddy. Therefore many of our users may problems accessing SureLC and receiving emails from us.

Please rest assured that NO DATA was compromised or affected in anyway by this attack. DNS is just about redirecting to domain name (surelc.surancebay.com) to the appropriate IP address, and this is what was broken.

You can check on the status of GoDaddy's resolution of this issue by clicking on this link: https://twitter.com/godaddy


If you need assistance accessing directing our servers by IP addresses, please let us know by calling us at 877-264-6888.