At this time, producers are getting a warning (see image below) in their account that their E&O information is missing, even when it is present in their account.

 

This error prevents producers from starting a new request, but they are still able to review and sign requests sent to them by their agency.

 

The IT Team is currently working to get to a fix in place as soon as possible. Once a resolution has been implemented, we will let you know.