American General (AIG) now has separate contracting packages allocated for Life  & Annuity requests.  To align the separate contracting forms and Hierarchy & Commission settings, we’ll be applying some changes this Friday July 16th.

When Does the Change Take Place?

    All changes will be released this Friday July 16^th

Which Carriers Are Affected?

The current AIG companies will continue to service the Life business but will have a slight change to the naming convention.  Other than that…..It’s business as usual!

• American General Life Ins Co (LIFE)   
• United States Life in the city of New York (LIFE) 

These two carriers will continue to service the following products:

• LIFE
• SPECIALTY
• GIWL
• MSG

A NEW carrier will be added for ANNUITY requests:

• American General Life Ins Co (ANNUITY)

This carrier will service ANNUITY requests for both New York and Non-New York.

*** For those Agencies using any proprietary business channels, nothing changes.  You’ll continue using the very same carriers you do today.

How Will This Affect My SureLC Account?

For any agencies that market ANNUITY products with AIG, you’ll need to ensure you’ve added the separate ANNUITY carrier to your account. 

To ADD a carrier:

• Go to your agency setup page
• Select the carrier tab
• Select the "AVAILABLE" button (Top Left)
• Search for and click on the carrier from the menu on the left

That's it! The carrier selected will automatically be moved to your "SELECTED" list.

Here's a forum on our Help Desk with more details on this topic: 
https://support.surancebay.com/hc/en-us/articles/214271978-Agency-Setup#Carriers

Annuity requests will need to be processed separately from any Life requests using the new ANNUITY specific carrier.

All requests, under all AIG channels will continue to be sent electronically to ensure a timely response  along with writing number assignments.

If you need any assistance, send responses to our Support Team:  support@surancebay.com.