At this time, a couple of issues are occurring in SureLC.
- Processing a contracting request is taking longer than normal to complete.
- Producers attempting to login via a Request Review link may get stuck or the login may take a few minutes to be accepted. This slow response also may occur when producers try to access a request on the Contracting Requests page in their SureLC profile.
The IT Team is currently working to get to a fix in place as soon as possible. Once a resolution has been implemented, we will let you know.