[URGENT] SureLC Email Outage
Published: Wed, 08/23/17
Hi, At this time, some of the emails sent through SureLC are not being received. The IT Team is currently working to get to a fi in place as soon as…
SuranceBay
List of BGA End Users
NIPR Maintenance: Tuesday, Aug. 22nd
Published: Tue, 08/22/17
Hi, This evening, Aug. 22nd from 8:00 - 10:00 pm eastern time, NIPR will be performing emergency maintenance.During this time, you'll be unable to add…
North American - Updated Application / Hierarchy Schedule Changes
Published: Tue, 08/22/17
Hi, Due to regulatory changes in the industry, North American Company for Life and Health Insurance will be updating their Contract Application to…
SureLC Issue Update - "Missing E&O policy info" error RESOLVED
Published: Mon, 07/31/17
Hi, The issue which caused the Missing E&O policy info error to appear on the producer cards incorrectly has been fi ed. SureLC needs to run its daily…
SureLC Issue Notice - "Missing E&O policy info" error
Published: Mon, 07/31/17
Hi, SureLC is currently e periencing an issue that causes the Missing E&O policy info error to be displayed on each producer card within the Info &…
SureLC Outage FIXED
Published: Fri, 07/14/17
Hi, At around 10:54 am ET SureLC services became unavailable due to a technical issue. Our IT team was able to fi the problem and restore access by…
[URGENT] SureLC Service Outage
Published: Fri, 07/14/17
Hi, At this time, all SureLC services are down. The IT Team is currently working to get to a fi in place as soon as possible. Once a resolution has…
Global Atlantic / Forethought - Split Annuity Platforms
Published: Wed, 07/12/17
Hi, Global Atlantic / Forethought has announced they are transitioning away from the split (Standard and Elite) platforms. The "ELITE" Annuity channel…
SureLC - Problem Adding Producers FIXED
Published: Tue, 06/20/17
Hi, The problem with our NIPR integration has been resolved. Producers can now be added to SureLC as usual.The problem was caused by intermittent…
SureLC - Problem Adding Producers
Published: Mon, 06/19/17
Hi, Currently there is a problem adding producers to SureLC due to an issue with our NIPR integration. We are investigating the cause but at this time…